Frequently Asked Questions
1. Where is TudungPeople from?
TudungPeople is a hijab and a modest clothing brand from Malaysia, with international distributors in 12 countries around the globe.
2. How can I place an order?
At TudungPeople Norway we offer both in-stock items and those available for pre-order.
Simply visit our website to check available products and proceed to checkout.
3. What if my order is out of stock after I pay?
If an item is out of stock at our headquarters in Malaysia, after your payment is processed, we will issue a full refund. You will be notified as soon as we have confirmation regarding the stock status.
4. Why are the prices different from those offered by TudungPeople Malaysia?
The prices listed by TP Malaysia do not include VAT or shipping/customs fees, which will be added during checkout. *Note: you save more on shipment through us!
5. What are the shipping costs?
NO: free shipping for orders above 750kr.
Standard shipping rates are 69kr
EU: We do not ship outside of Norway for now. But we are working on finding a solution for shipments outside of Norway
6. What is the estimated delivery time for my order?
Delivery time can vary. Please estimate 10-14 working days for your order delivery.
7. Can I return an item?
Please check our Refund Policy below for more information.
8. My item is a different color than shown on the website. How can that be?
We are sorry to hear that the color of your item did not meet your expectations. Factors such as camera settings and studio lighting can influence color representation. While we strive to capture the most accurate colors in our bright studio, variations may still occur due to different monitor settings.